German Account Receivable Associate

Responsibilities Master Data, Billing and Invoicing

First point of contact for customer inquiries on customer
master data in SAP ERP system

Coordinate initiation and validation of O2C master data
requests

Complete master data process changes using enablers and SAP

Adhere to Sarbanes Oxley (SOX) and Financial Business
controls to ensure quality

Continuous improvement to further enhance procedures and
achieve best practice

Serve as subject matter expert and “go to” contact for all
aspects of customer master data

Understands, advises and reports master data implications
and consequences to manager

Credit, Billing and
Collection

Analyse customer aging through FSCM in order to analyse
collection priorities

Answer customer inquiries on invoice disputes

Enter customer disputes in FSCM

Contact customers by phone or mail for collections using
market best practices

Run AR reports for management review

Run billing process and ensure invoices are sent to
customers on time

Basic Qualifications

Ideally college graduate or a minimum of 2 years financial
experience on credit and collections in a multinational Shared Services
environment

Minimum 2 years customer facing experience.

Additional Skills/Preferences

Must demonstrate strong telephone communication skills with
ability to influence and negotiate

Fluency in Turkish, French, Spanish, German, Dutch, Russian
or Italian. Additional European language is an advantage

Excellent active listening skills with effective verbal
skills to respond to customers with a rational and empathetic manner.

Able to respond flexibly and empathetically to customer
needs, managing their expectations effectively.

Demonstrate strong interpersonal skills, written and oral
communication skills

Accuracy and attention to detail

High learning agility in a fast paced environment

Problem solving skills

Able to work under pressure, juggling short deadlines,
multiple priorities and concern for maintaining standards.

Good time management skills.

Effective prioritization showing ability to be flexible
whilst meeting customer needs and managing their expectations.

Proficient with Microsoft Office software (Excel, Word,
etc…)

SAP experience desirable

Date Listed : 12/05/2017

Location : Cork, Munster :

Advertised By : Agency

Job Type : Full-Time

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 November 22, 2017 ·  
 Tags: , , , ,  · Posted in: Ireland.Defipedia.org